Customer Support FAQ - Frequently Asked Questions
Do you ship internationally?
What is your cut-off time for same day shipping?
Are there any fees and taxes for Canadian orders?
Do you ship to PO Boxes and military addresses?
Can I pick up my order?
Do you charge sales tax and how much?
Do you accept purchase orders (POs)?
Do you offer any discounts?
I got charged twice. What should I do?
How will the credit card charge appear on my statement?
Order Status and Tracking
Received Order Problems
Checkout Problems and Cookies
What are cookies?
How do I enable cookies in my browser?
Do you have a printed catalog?
How do I cancel my order?
Can I add to my order?
Privacy and Security
Do you sell or trade my personal information?
Will I receive junk email if I give you my email address?
No, but there will be a weekly email flyer with new products, deals and discounts from us. If you do not want to receive any future emails simply click on the unsubscribe link at the bottom of the first email flyer you receive and you will be automatically removed from weekly emails.