Customer Support FAQ - Frequently Asked Questions
Do you ship internationally?
What is your cut-off time for same day shipping?
Are there any fees and taxes for Canadian orders?
Do you ship to PO Boxes and military addresses?
Can I pick up my order?
Do you charge sales tax and how much?
Do you accept purchase orders (POs)?
Yes. We accept purchase orders (POs) from schools, colleges, universities and government institutions.
There is a $100 minimum order requirement for POs, Standard NET 30 days will generally apply to all purchase orders, however we reserve the right to apply pre-paid terms to any purchase order we may receive. Net 30 terms will not apply to international purchase order requests--these must be prepaid prior to shipment.
Innovation Frontier Inc.
Do you offer any discounts?
I got charged twice. What should I do?
How will the credit card charge appear on my statement?
Order Status and Tracking
Received Order Problems
Checkout Problems and Cookies
What are cookies?
How do I enable cookies in my browser?
Do you have a printed catalog?
How do I cancel my order?
Can I add to my order?
Privacy and Security