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COVID-19 INFO 9/27/2020: We are fully stocked, open & shipping orders daily. Order with confidence. Stay healthy & safe! Click here to shop for PPE
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Customer Service

Please, use the form below for all customer service issues (pre-order questions, reporting a missing order, damaged order or to return an order). One of our customer service representatives will contact you the same or next business day. Thank you!

COVID-19 NOTICE

As an essential business supplying scientific and protection equipment to consumers, national labs, hospitals, military and government our warehouse is still open and shipping orders daily. All orders are shipped with employees at shipping stations at least 6ft apart wearing protective face masks and gloves. All shipped product is handled with gloves. All shipping stations and common areas are sanitized daily. We are going above and beyond the CDC and WHO recommendatons on sanitation and employee protections during these challenging times.

Customer Service

For fastest customer service, please fill out the form to the left. One of our representatives will reply or contact you the same business day.

Placing an Order

Please use our website to place your order. Our website is secure, you can see real-time stock for each product and all shipping options, from standard ground to next day air. In order to offer the best possible prices for our products we do not offer phone ordering. If you prefer to place your order over the phone, you can call us at 1-888-438-9867, Monday to Friday 9am to 3pm PST. Please note that our free shipping and coupon discount offers are only valid for online orders and not for phone orders.

School Purchase Orders

We accept purchase orders from schools and other educational institutions. Purchase order minimum is $100. Email your purchase order to info[at sign]xump.com or mail it to our address below. Click here for our W9

Shipping Info

All orders are shipped from our warehouse in Lakewood, California. Below is the FedEx Ground delivery time map for your reference. We also ship internationally to over 100 countries!

FedEx Ground Delivery Map

Other Info

Click here for more frequently asked questions about our pricing, shipping and returns policies.

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At xUmp.com, we are passionate about science. We believe in hands-on learning and making science fun. - Anton Skorucak, Physicist and Founder

At xUmp.com you will find a large selection of scientific products carefully curated by real scientists and educators. We sell everything from educational toys, teacher supplies for science classroom, lab equipment, science toys, science fair supplies, classroom equipment, chemistry glassware, chemistry lab equipment, physics demos, electronics supplies, robots, science kits to geeky science gifts.