Please, use the form below for all customer service issues (pre-order questions, reporting a missing order, damaged order or to return an order). One of our customer service representatives will contact you the same or next business day. Thank you!
Frequently Asked Questions
Placing an Order
Please use our website to place your order. Our website is secure, you can see real-time stock for each product and all shipping options, from standard ground to next day air. If you prefer to place your order over the phone, you can call us at 1-888-438-9867, Monday to Friday 10am to 3pm PST.
Please note that our free shipping and coupon discount offers are only valid for online orders and not for phone orders.
School Purchase Orders
We accept purchase orders from schools and other educational institutions. Purchase order minimum is $100. Fax your purchase order to 562-492-9580 or mail it to our address below. Click here for our W9
Local Order Pickup
If you live in the Long Beach, CA area, you can call us to have your order ready for local pickup (Monday to Friday 10am-3pm). Note that we do not have a retail store (just a warehouse) at this location.
3710 Industry Avenue Suite 206
Lakewood, CA 90712
All orders are shipped from our warehouse in Lakewood, California. Below is the FedEx Ground delivery time map for your reference. We also ship internationally to over 100 countries!
for more frequently asked questions about our pricing, shipping and returns policies.